You are an energetic Compliance Expert with an analytical mind. You have an extensive professional knowledge and with your communication skills, persuasiveness and straight back, you monitor the rules and the moral compass. You are aware that the bar set by society and regulators is getting higher and you anticipate on these developments. You do not wait for the initiative of regulators but assess social trends and issues and take the initiative yourself to ensure that ING is and remains the most reliable bank for its customers and for society. You have an exemplary role in this and know how to inspire others.
The Team
ING is committed to executing its business with the highest level of integrity, including strict compliance with all applicable laws and regulations of the markets and jurisdictions in which it operates. As a Compliance Specialist you are part of the Compliance Quality Assurance (CQA) ING NL team, which is part of the ING NL Compliance organization. You are primarily responsible for adding value to the organization via monitoring activities in the areas of Compliance Conduct & Ethics (such as Anti-Competitive Conduct, Conflicts of Interest, Market Abuse, Treating Customers Fairly and Personal Data Protection, etc.), and Compliance Risk Management Cycle.
The CQA Team carries out monitoring activities (such as thematic reviews) to check whether the results of operational processes and controls meet the applicable requirements. Findings are presented to senior management in a report that includes suggestions for improvement and concrete recommendations.
The team develops testing approaches, assess documentation and data of processes, perform interviews with responsible business managers, test of effectiveness of controls, write reports and manages expectations of their internal stakeholders.
Roles and responsibilities
You are part of an energetic team of monitoring professionals in which you discuss performance, identify opportunities for improvement, and learn from and with each other. Together you stand for the result of the team help each other where necessary;
You execute processes and activities such as CQA Thematic Reviews / Process Reviews, ultimately checking the adherence to global/local requirements and quality standards and provide accurate, persuasive and timely reporting to senior management;
You perform your activities activities, in line with OneCompliance Monitoring Methodology and CQA guidelines established by the Group Compliance QA Management Team, while maintaining local peculiarities, in compliance with the regulations applicable to the Bank;
You assess whether Management Identified Actions (MIAs) can be concluded and assess these with a sharp and analytical eye. You are aware of the possible risks associated with the specific subject and you weigh up the interests;
You maintain contact with various stakeholders in ING’s first, second and third line of defense on all levels throughout NL and ING Group.
How to succeed
We hire smart people for their potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into a more experienced version of yourself.
We are looking for a team member with the following knowledge and experience:
You have followed a Master degree or equivalent;
You have an audit qualification (for example CPA, ACCA, ACA, CIA) or other relevant audit/ risk qualifications are preferred;
You have a minimum of 7 years of relevant compliance monitoring / internal auditing experience, in a position that provided you with a sound understanding of the compliance processes, for Retail / WB / Group functions, including capacity of identifying and evaluation key inherent risk and mitigating controls;
You are fluent English (oral and written); Dutch language is a plus;
You have in-depth knowledge (7+ years of work experience) of and hands-on experience with (executing) conduct related processes (e.g. Anti-Competitive Conduct, Conflicts of Interest, Market Abuse, Treating Customers Fairly and Personal Data Protection) for Retail / WB / Group functions;
You have a strong attention to detail, excellent organizational and project management skills;
You are people-oriented and a team player. Making contact, collaborating, and interacting with others comes naturally to you;
You are able to look at things from different perspectives and are an independent thinker with a critical attitude;
You are persuasive; being able to ‘get people on board’ and ensure necessary buy-in from stakeholders.
Rewards and benefits
This role is GJA 18/FS 12. We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.