Your Mission Should You Choose to Accept it…
As our Café Manager at The Social Hub Amsterdam City, you’ll be the beating heart of our on-site café. You’ll lead a passionate team of baristas and create a space that’s buzzing with energy, great coffee, and even better service. From daily operations and team leadership to guest satisfaction and financial performance, you’ll oversee it all. You’ll work closely with the F&B Manager and cross-functional teams to make sure every visit is a memorable one.
This is your chance to bring hospitality to life in a fast-paced, fun, and ever-evolving environment where creativity is encouraged and ideas become reality. We’re looking for someone who can lead by example, build strong local partnerships, and keep service sharp, even during the busiest rushes. If you love coffee, community, and creating feel-good experiences, this role has your name written all over it.
In Case You Don’t Know Who We Are (ahem)…
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, The United Kingdom and Portugal this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You’ll Do
- Lead the café team on the floor, coaching and motivating them to shine during every shift
- Oversee daily operations and service quality, making sure everything runs like clockwork
- Making sure that health, safety, and hygiene standards are always up to par
- Handle guest feedback with care and find solutions
- Collaborate with local partners and suppliers to keep the café fresh and relevant
- Work with marketing to bring fun promotions and activations to life
- Monitor costs and revenue, working towards hitting key business targets
- Onboard and train new team members, helping them grow into their best selves
What You’ll Have
- 1+ years of leadership experience in hospitality (café, bar, restaurant – you name it)
- A hands-on, guest-first attitude and a knack for motivating teams
- Strong operational skills with a solid grip on budgets and service standards
- A creative, proactive approach to improving the guest experience
- Passion for hospitality and a love for high-quality coffee and food
- Fluent in English, Dutch is a big plus
What We Offer
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future.
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground
and the TSH Talent Foundation to create meaningful change - The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.