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Manager, Client Services

Ryan
Voltijd
Op locatie
Amsterdam, Netherlands

Why Ryan?

  • Competitive Compensation and Benefits

  • Home Office Stipend

  • Business Connectivity Reimbursement (Phone/Internet)

  • Gym Membership or Equipment Reimbursement

  • LinkedIn Learning Subscription

  • Flexible Work Environment

  • Tuition Reimbursement After One Year of Service

  • Accelerated Career Path

  • Award-Winning Culture & Community Outreach

The Manager, VAT Business Development (“Manager”) communicates the Firm’s Value Added Tax (“VAT”) vision and capabilities to the marketplace and engages clients and prospects in a consultative manner to provide customized solutions for the VAT function. The Manager expands and cross-sells within client relationships and researches, initiates, and develops new business relationships for the Firm by targeting qualifying prospects for all Firm service lines.

Duties and responsibilities:

  • Creates a positive team member experience.
  • Provides support to Principals in deal negotiations, contract development, and due diligence.
  • Identifies, researches, and pursues prospects to generate new business for the Firm, focusing primarily on GST/VAT, and with the ability to sell all service lines.
  • Makes cold calls and maintains contact with prospects and clients through telephone, e-mail, and mail.
  • Meets with prospects regarding potential engagements.
  • Builds and maintains key relationships with significant Firm prospects.
  • Coordinates sales efforts with Firm Principals and Practice Leaders in order to perform joint-selling activities.
  • Understands service-line offerings with sufficient depth to be able to discuss service-line offerings with prospects.
  • Maintains an understanding of the Firm’s active alliance partners’ products and service lines in order to sell alliance partner services to prospects and clients, if appropriate.
  • Utilizes Internet tools (i.e., OneSource) to research opportunities for prospects and clients
  • Maintains entries in the Firm’s Prospect Register and/or Microsoft® CRM.
  • Pursues tax/geography/industry-specific issues with prospects based on information provided by Firm Principals and Practice Leaders.
  • Attends tax conferences, both local and national, in order to generate new leads of qualified prospects.
  • Assists Marketing Department with promotional events and conferences and provides feedback regarding marketing materials.
  • Develops responses to requests for proposals.
  • Stays current on tax issues that may create sales opportunities with prospects and clients.
  • Generates necessary documentation to assist in deal closing (presentations, engagement letters, etc.).
  • Assists with other projects as needed.
  • Performs other duties as assigned.

     

Education and Experience:

Bachelor’s or Master’s degree or equivalent with three to five years related experience, or equivalent combination of education and experience required.

Computer Skills:

To perform this job successfully, an individual must have basic skills in Microsoft® Excel and Access, intermediate skills in Microsoft® Outlook, and advanced skills in Microsoft® Word, CRM, and Internet navigation and research.

Certificates and Licenses:

Valid driver’s license required. 

Supervisory Responsibilities:

This job has limited supervisory responsibilities, including training and carries out supervisory responsibilities in accordance with the Firm’s policies and applicable laws.

Work Environment:

  • Standard indoor working environment.
  • Occasional long periods of sitting while working at computer.
  • Position requires regular interaction with employees at all levels of the Firm; interface with clients and external vendors as necessary.
  • Independent travel requirement: 0 to 10%.