Product Manager - Billing & Payments

About the Team

The Billing and Payments team is a part of Miro Monetization sub-stream. We work to ensure the stability of our automatic recurring payments integrations and explore new opportunities for revenue growth, cost reduction, as well as help Miro be compliant with financial regulations and industry standards. As a recurring subscription business, this role is crucial to Miro and customer lifetime value.

About the Role

At Miro, product development is an extremely collaborative effort between engineering, design, and analytics, so we are seeking an individual who communicates exceptionally well and wants the team to succeed. As the owner of our subscription engine, you'll have a direct impact on how customers make payments, how we partner with key payment processors and how the subscriptions are being managed. We use Stripe for processing payments, and the goal is to ensure that the payment flow works as frictionlessly as possible. 

You will be responsible for driving the roadmap for the billing services that Miro relies on for revenue, including payments optimization, developing product requirements, overseeing execution for our subscription management and internal billing admin system. You’ll work with internal stakeholders across engineering, legal, tax, partnerships, finance, and product.

What you’ll do

• Define and own the product roadmap, aligning it with business objectives and customer needs
• Scale and optimize our billing system to drive new revenue and support Miro’s global growth
• Develop seamless, automated recurring billing and checkout experiences
• Collaborate closely with Finance, Tax, Marketing, Partnerships, Product, and Engineering teams
• Leverage data insights to enhance UX, eliminate friction, and reduce support tickets

What you’ll need

• A proven track record in SaaS product management
• 3+ years experience managing technical software products or working on systems related to subscription management, revenue recognition and recurring billing
• A passion for elevating the best-in-class billing and payment experience for a global customer base
• Ability to understand complex technical architectures and map data flows between dependent systems. Capable of making meaningful contributions to high-stakes discussions on billing architecture
• Excellent collaboration skills to thrive alongside our talented, multidisciplinary team
• The expertise to develop and execute a robust payments roadmap and strategy
• And of course, the readiness to enjoy a vibrant, fun, and innovative work environment

What's in it for you

• Competitive equity package
• Medical insurance coverage
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Travel allowance for your commute
• Opportunity to work for a globally diverse team
• Inspiring workplace in the heart of Amsterdam