This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.
Location: Barcelona (Hybrid)
Salary: €22,249 gross/year
Contract: 38.5h/week, 2 days off
Working hours: Rotational shifts between 09:00–20:00
Hybrid working model
One month of accommodation for candidates relocating from abroad
27 paid vacation days per year
Three weeks of paid training and ongoing coaching
Private health insurance after permanent contract
International and multicultural working environment
Long-term career development opportunities
Support travelers and accommodation partners via phone and email
Handle inquiries related to bookings, payments, services, and basic technical matters
Ensure clear and accurate communication with customers
Follow established processes and quality standards
Fluency in Danish and advanced English
No experience needed!
Strong communication and problem-solving skills
Comfortable working with CRM tools and Office 365
Customer-oriented and solution-focused mindset
Previous customer service experience is an advantage